Refund policy

Refunds will only be considered for the following situations:
  • Extremely damaged/broken packages
  • Wrong products
  • Wrong quantity
  • Missing items
*IF YOU DO NOT CONTACT IN THE FIRST 24 HOURS OF DELIVERY YOU ARE INELIGIBLE FOR A REFUND*
 all damages need to be proven, explained and photographed within 24 hours to eligible for a return or refund. 

**NOT open to any exchanges !** 

PLEASE DOUBLE CHECK YOUR ADDRESS! Once packages are shipped and out of our hands we are not responsible for shipping issues including 

•Addresses that are entered incorrectly, delayed delivery time, and other shipping delays 

contact directly via Instagram or Gmail! : DeitiesCrystals@gmail.com